Pricing
One fee. Every feature.
No monthly subscription and no paid plans. Ticket Cherry charges one transaction fee on paid tickets, and every organiser gets every feature.
The Ticket Cherry fee
2.5%
On paid tickets only. Payment processing fees are charged separately by our payment provider. You choose whether buyers pay our fee as a booking fee or you absorb it.
- Unlimited events, dates and ticket types
- General admission and reserved seating
- Seating plans built for you, free
- Your own branded ticket shop
- Custom domain connection
- QR tickets, PDFs and calendar files
- Door scanning, with an offline mode
- Refunds, transfers and name changes
- Promo and access codes
- Waiting lists
- Team roles and permissions
- Reports and CSV exports
- API and signed webhooks
Worked example
- 2 tickets × £20.00
- £40.00
- Ticket Cherry fee
- £1.00
- Buyer pays
- £41.00
- Organiser receives before card processing
- £40.00
Calculated by the same fee engine used at checkout, with buyers paying the fee. Payment processing fees are charged separately by our payment provider.
Free events are free
No transaction fee and no card payment when tickets cost nothing.
Card processing is separate
Paid sales are designed to run through each organiser's own payment account, so card processing is charged to the organiser by our payment provider, at its standard rates — not by Ticket Cherry. We don't add card surcharges.
What you'll never pay extra for
- A monthly or annual subscription
- Pro, Premium or Enterprise tiers
- Paid add-ons or locked features
- Connecting your own domain
- Using your own logo, colours and fonts
The small print, in plain English
Who pays the fee. You choose, in your shop settings: add it for buyers as a booking fee, or absorb it from your proceeds. Either way, buyers see the full price, including any booking fee, before they pay.
Refunds. When an organiser refunds a buyer, the platform fee on refunded tickets is returned according to the fee policy that applied to that sale. The payment provider may not return its processing fee.
Tax. How VAT applies to the fee will be confirmed before paid sales open.
Fair use. Security checks, payment-provider requirements, email sending limits and capacity safeguards apply to everyone equally and are never sold as upgrades.